Dave always replies immediately and takes care of all of my computer needs. It doesn’t matter if it is something minor ore [sic] as complex and putting in a new drive, he is always willing to help!
Dave is a very well rounded individual and has knowledge in many areas and is open to learn new things and take on new tasks.
Dave scanned both my desktop and laptop for issues discovering that somehow I didn’t have any antivirus software. He had me purchase a recommended product on line [sic] and installed it on both computers. All was done remotely in under half an hour. I couldn’t be more pleased. I highly recommend to individuals and business owners alike.
Working with Dave has been nothing less than professional. I look forward to working with him in the future as he grows in the IT industry. His professionalism and communication has made it a great pleasure working with him.
Dave was fantastic and worked with us even through some logistical difficulties on our end. We appreciated his patience and professionalism in getting repairs done quickly. We really could not ask for more.
Dave has served our company for the past four years. During that time he’s led a number of projects including replacing all of our user workstations, most of our servers, and our networking equipment. Every project was completed very smoothly and quicker than expected. After each project we’ve noticed an increase in efficiency and a decrease in headaches. Dave’s taken good care of us. Now that he’s formed Something Happened LLC to spread his wings, I’m excited to see what’s next for us. Now other small businesses will get the same level of personal support we have received.
Dave is committed to providing excellent customer service to clients. He is patient, [and] easy to work with.
Dave has good critical thinking and problem solving skills, is knowledgeable with troubleshooting machines and helpdesk requests that come in, he is detail oriented and covers all the bases during his process.
Dave has handled our IT needs on a contract basis for just a few months. In this time he has met our needs and worked within our budget. I’m confident his long-term plans for upgrades in physical equipment and security will ensure our ability to meet the needs of our clients. I highly recommend him.
Dave [is] always helpful and professional. They respond very quickly and if they don’t find a solution right away, they always make sure to resolve any issues to completeness. They make me feel like we have our own IT department in house!
Dave has got excellent Customer Service and solid IT Technical skills. He is indeed diligent plus completes his work efficiently and effectively.
Dave has always been a pleasure to work with and eager to learn.
Dave was excellent on helping with email issues and following up, even when I was slow to address the issue, to make sure everything got resolved. Would highly recommend!